Office

We help you discover the technical terms and acronyms of filing and Office industry.

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Third Party Logistics Provider (3PL)

An operator to whom a company can entrust all or part of its logistics activities (see also Logistics Operator).

Time to customer

The time between the moment a customer requests goods or a service to the moment he receives this product or service.

Total Cost of Ownership

This is the sum of all the costs incurred for the design, construction and management of a point of sale.

Touchpoint

Touchpoints are channels through which the company and the customer can get in touch for example in a physical store or on a website.

Traceability

The identification of the goods and materials used in the manufacturing or production process in order to highlight the link between the materials and the production batch and to trace them in the event of any subsequent defects.

Tracking and Tracing

Logistics traceability and goods tracking. The first term tends to identify them in transit, while the second one deals with the moment they arrive at their destination. Tracing is intended as a continuous or on request verification of the position of a vehicle, a transport unit or goods in general. Tracking, meanwhile, indicates the route of a vehicle, a transport unit for goods in general.