From 29th to 30th October, will be Executive Sponsor and exhibitor of the 19th Edition of “Forum Retail”, the main event for the Retailer Community in Italy, at Superstudio Più in Milan, Italy. Focus: “Retail 5.0: Phygital & Customer Experience”.  

We are excited to announce our partecipation at the upcoming “Forum Retail” as Executive Sponsor and Exhibitor (stand H 5). Focus of the event is the theme “Retail 5.0: Phygital & Customer Experience”.

“Forum Retail”, promoted and organized by IKY Italy, Institute Knowledge Networking, will take place on 29th and 30th October at Superstudio Più in Milan, key site for the most important initiatives taken at international level.

After 19 editions, “Forum Retail” is still the meeting point of the largest Retailer Community in Italy. Two days of speeches and networking to redesign the future of Customer Value Management and discover the technologies that will change the world of Retail. During the event, the speakers together with the Managing Directors and Top Managers of the most influential and innovative Italian companies, will define the strategies to meet the need of modern customers and achieve a full convergence of channels through new digital technologies.

Today, customers want to be “free” to buy, pick-up and return goods when and where they prefer. The omnichannel way can no longer be an optional choice. In this scenario, retailers must re-design their own market presence, both “physical” and “digital”, implementing technological solutions that can be used as driver of change.

These new market needs, where the distributive logistics plays a key role, prompted ICAM to create new automated solutions for retail and urban logistics, available in self-service mode, H 24/7.

During the event, ICAM will introduce the concept of one of the applications achievable thanks to these innovative solutions. The appointment is on 29th October, at 02:15 pm, at Workshop Stage for the presentation of “BuyBox, the Phygital touch-point for the New Omnichannel Retail”.

BuyBox is our ambitious project that aims at designing the future of retail through “phygital” solutions able to offer an innovative, interactive and omnichannel shopping experience, available in self-service mode, H 24/7. These solutions combine the flexibility of online shopping with comfort and instant gratification of the traditional purchase” says Elisabet Fasano, ICAM CMO, adding: “We are constantly committed to offering intelligent solution to improve management and handling of materials and we decided to put our long experience in designing and manufacturing technologies for intralogistics, at the service of the New Retail. Taking part in this event means to strengthen our interest in the distributive logistics offering high-value solutions able to help retailers on the path to the omnichannel.”

The event that every year attracts the largest retailer community in Italy, will also be enriched by the third edition of the Retail Awards: a unique branding opportunity in a selected context that involves the main Italian retail players.  

For more details about the agenda of the event with the list of the meetings and for all logistics information, please visit the official website: www.forumretail.comFor further information, please contact us.We can’t wait to meet you in Milan, stand H5!