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Qualified and well-trained staff will help you to quickly resolve any breakdowns or malfunctions of your system, referring you to our technical expertise centres for any more complex questions.
No unexpected expenses and a well-programmed maintenance cycle, tailored to your needs with fixed, set rates; this is what our maintenance programme offers. With i-Service, you can benefit from all of the standard maintenance operations provided for in the routine maintenance plan for all of ICAM systems.
With repairs and/or the replacement of damaged parts, we are always on hand to restore the performance of your ICAM automatic storage system, including an on-site visit.
To maintain the same level of performance of your automated systems it is essential to opt for original spare parts. Our Genuine ICAM parts are the result of many years of experience and know-how and fully comply with the high standards we set for our products.
We prolong the life of your systems by renewing/revitalizing outdated equipment: product updates allow you to achieve significant improvements in terms of safety, reliability, quality and performance.
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We tailor your system to your changing operational needs and can increase or reduce the height of our systems or alter the number of access points as necessary.
If you are planning to move or renovate the premises you use for your warehouse, you can rely on our dismantling and relocation services. Our teams of highly specialized assembly workers will ensure your automatic storage system is properly re-installed and re-configured.
Our team of I.T. specialists and software experts is able to quickly resolve any defects or malfunctions in the management system of our automated systems.
To exploit the full potential of ICAM automatic systems it is important for your staff to be well-trained and up-to-date with the latest innovations.
If a Client has lost the User and Maintenance Manual or any other accompanying documents which belong to the automatic system (wiring diagrams, CE certification, load charts, technical data sheet, tables etc.) we can provide you with a replacement digital and/or paper copy.