{"id":4947,"date":"2026-05-19T14:05:28","date_gmt":"2026-05-19T14:05:28","guid":{"rendered":"https:\/\/www.icamonline.eu\/?post_type=case-study&p=4947"},"modified":"2026-06-23T08:43:25","modified_gmt":"2026-06-23T08:43:25","slug":"delizia-silo2-spare-parts-management","status":"publish","type":"case-study","link":"https:\/\/www.icamonline.eu\/en\/case-studies\/delizia-silo2-spare-parts-management\/","title":{"rendered":"SILO\u00b2 for MRO spare parts management at Delizia S.p.A.: 90% racking, inventory from hours to minutes"},"content":{"rendered":"
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\n In a dairy plant, line downtime does not wait: spare parts must be available immediately, to the right maintenance technician.\n <\/h2>\n \n

\n Delizia S.p.A. installed ICAM\u2019s SILO\u00b2 multi-column Vertical Lift Module at its production plant in Noci, near Bari, to centralize spare parts that were previously scattered across the facility and ensure production continuity on its dairy processing lines.
\r\nAuthorized maintenance technicians can access the system remotely and find the right component in seconds, without walking through the plant or visually searching for the item.\n <\/p>\n <\/header>\n \n

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\n Industry\n <\/h3>\n \n

\n Food & beverage\n <\/p>\n <\/div>\n\n <\/article>\n \n

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\n \n\n<\/svg> <\/div>\n \n
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\n Product\n <\/h3>\n \n

\n SILO\u00b2\n <\/p>\n <\/div>\n\n <\/article>\n \n

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\n Key results \n <\/h3>\n \n

\n \u201390% racking dismantled
\r\n\u00b7 inventory from hours to just a few minutes
\r\n\u00b7 overstocking eliminated
\r\n\u00b7 unauthorized withdrawals eliminated\n <\/p>\n <\/div>\n\n <\/article>\n \n

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\n Key feature\n <\/h3>\n \n

\n Remote access via ICON for the 2 authorized maintenance technicians: spare parts can be picked and delivered to colleagues on site even outside the technicians\u2019 physical working hours\n <\/p>\n <\/div>\n\n <\/article>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n

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\n Delizia S.p.A.<\/span>: Apulian excellence in mozzarella and burrata\n <\/h2>\n \n
\n Founded in 1992 by Giovanni D\u2019Ambruoso in Noci, near Bari, Delizia S.p.A. is one of Apulia\u2019s leading producers in the dairy industry. With revenue of 79 million euros, around 300 employees and a fleet of over 40 company-owned vehicles, Delizia distributes extensively across Italy and in more than 26 countries throughout Europe and the rest of the world.
The Noci production plant covers 12,000 m\u00b2 and produces mozzarella, burrata, caciocavallo and fresh dairy products using milk collected every morning from local farmers.
In a production process where every hour counts and the raw material cannot wait, plant continuity is a non-negotiable operational requirement. And plant continuity depends on spare parts. \n <\/div>\n \n <\/div>\n\n
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\n \"Delizia\n <\/div>\n <\/figure>\n <\/div>\n <\/div>\n <\/section>\n\n\n
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\n The logistical challenges\n <\/h2>\n \n
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All spare parts were stored on traditional racking spread across different areas of the plant, with no dedicated storage area.<\/strong><\/p>\n

With this setup, MRO management had become an operational and financial cost that grew together with the business.<\/p>\n\n <\/div>\n <\/div>\n\n

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The critical issues were clear and costly:<\/p>\n

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  • Visual search across the racking, with maintenance technicians forced to move around the plant and rely on memory.<\/li>\n
  • Ambiguity between identical spare parts stored in different locations, with a risk of picking the wrong item.<\/li>\n
  • No up-to-date inventory: overstocking useds as a safeguard against not having the right part available in the event of a breakdown, with hundreds of thousands of euros tied up in inventory.<\/li>\n
  • Unauthorized withdrawals with no traceability.<\/li>\n
  • Maintenance delays with potential impact on production continuity.<\/li>\n<\/ul>\n\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n\n
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    \n SILO\u00b2: 3,700 spare parts in 19 m\u00b2, access restricted to authorized maintenance technicians\n <\/h2>\n \n
    \n The SILO\u00b2 multi-column Vertical Lift Module installed in the MRO area is 6 meters high and provides 34 m\u00b3 of storage capacity in just 19 m\u00b2, with 3 storage columns and 1 picking and refilling station at ergonomic height.
    \r\nThe 109 trays store around 3,700 spare parts and kits, organized by product family and supplier to optimize handling times. Every day, 60 to 80 picking operations are performed, with average picking lists of 5 to 6 items.
    \r\nOnly 2 of the plant\u2019s 6 mechanics are authorized to access the storage system. The fully enclosed structure protects spare parts from dust, humidity and unauthorized withdrawals. \n <\/div>\n \n <\/div>\n\n
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    \n \"SILO\u00b2:\n <\/div>\n <\/figure>\n <\/div>\n <\/div>\n <\/section>\n\n\n
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    \n ICON\u2013ERP integration and remote access: the warehouse remains operational even off site\n <\/h2>\n \n
    \n Thanks to ICON\u2013ERP integration, the 2 authorized maintenance technicians can operate the automated storage system remotely. By connecting from off site, they can view stock levels, manage SILO\u00b2 VLM and deliver the exact component needed for the maintenance job in progress to colleagues at the plant.
    \r\nIntegration with the company ERP ensures full traceability for every operation and real-time inventory\n <\/div>\n \n <\/div>\n\n
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    \n \"ICON\u2013ERP\n <\/div>\n <\/figure>\n <\/div>\n <\/div>\n <\/section>\n\n\n
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    \n Key results
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    \n Less waste, more control, guaranteed production continuity\n <\/p>\n <\/header>\n \n

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      \n 3,700 spare parts in 19 m\u00b2\n <\/h3>\n \n

      \n All spare parts centralized in one place, no more spare parts scattered across the plant\n <\/p>\n <\/div>\n <\/li>\n \n

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      \n \n\n\n\n<\/g>\n\n\n\n<\/clipPath>\n<\/defs>\n<\/svg> <\/div>\n \n
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      \n 90% of racking removed\n <\/h3>\n \n

      \n Recovered space converted to higher-value activities\n <\/p>\n <\/div>\n <\/li>\n \n

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      \n Inventory from hours to just a few minutes\n <\/h3>\n \n

      \n Real-time traceability on every part and every movement\n <\/p>\n <\/div>\n <\/li>\n \n

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      \n Overstocking eliminated\n <\/h3>\n \n

      \n hundreds of thousands of euros of tied-up capital released\n <\/p>\n <\/div>\n <\/li>\n \n

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      \n Remote access for authorized maintenance technicians\n <\/h3>\n \n

      \n the 2 authorized operators can move and monitor the SILO\u00b2 system remotely via ICON, even when off site\n <\/p>\n <\/div>\n <\/li>\n \n

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      \n Unauthorized withdrawals eliminated\n <\/h3>\n \n

      \n controlled access and every operation recorded\n <\/p>\n <\/div>\n <\/li>\n \n

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      \n Raw materials protected from spoilage\n <\/h3>\n \n

      \n in dairy production, every hour of downtime puts the raw material being processed at risk\n <\/p>\n <\/div>\n <\/li>\n \n

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      \n Production continuity protected\n <\/h3>\n \n

      \n the right spare part available at the right time, with no manual search\n <\/p>\n <\/div>\n <\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n

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      \n Learn more about the project developed for Delizia \n <\/h2>\n \n \n
      \n \n \n\n<\/svg> Download the full article<\/span>\n <\/a>\n \n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n \n
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