{"id":979,"date":"2026-04-21T10:35:43","date_gmt":"2026-04-21T10:35:43","guid":{"rendered":"https:\/\/www.icamonline.eu\/myicam\/"},"modified":"2026-06-29T14:58:43","modified_gmt":"2026-06-29T14:58:43","slug":"myicam","status":"publish","type":"page","link":"https:\/\/www.icamonline.eu\/en\/services\/digital-services\/myicam\/","title":{"rendered":"myICAM"},"content":{"rendered":"<section class=\"content-section relative overflow-hidden bg-white text-gray-900 wp-block-content-heading wp-block-content-heading\" id=\"block_bab2b992cf1e1ba56819a4118b562584\">\n  <style>@media (min-width: 1024px) { #block_bab2b992cf1e1ba56819a4118b562584 > div { padding-bottom: 0px; } }<\/style>\n      \n    <div class=\"c-content-shell relative py-16 lg:py-24\">\n                      <div class=\"flex flex-col gap-4 items-center text-center\">\n                      <h2 class=\"c-heading-section c-heading-section--measure text-gray-900\">\n              Everything you need to manage your ICAM automated storage systems, in one digital space:\n            <\/h2>\n          \n                      <div class=\"max-w-[768px] c-text-lead text-gray-500\">\n              <p>technical documentation, support, spare parts, training and certifications. <\/p>\n<p>Always up to date, always accessible, protected and reserved for you.<\/p>\n\n            <\/div>\n          \n                  <\/div>\n          <\/div>\n  <\/section>\n\n\n<section class=\"content-media-features-block content-section relative overflow-hidden bg-white text-gray-900 wp-block-content-media-features wp-block-content-media-features\" id=\"block_607c7afa3aefeee842aae0ac4e40e740\">\n    <style>@media (min-width: 1024px) { #block_607c7afa3aefeee842aae0ac4e40e740 > div { padding-top: 0px;\r\npadding-bottom: 0px; } }<\/style>\n            <div class=\"c-content-shell py-16 lg:py-24\">\n            <div class=\"flex flex-col gap-8 lg:items-center lg:gap-16 lg:flex-row\">\n                <div class=\"flex w-full flex-col gap-8 lg:max-w-[608px] lg:flex-1\">\n                                            \n                                                    <h2 class=\"content-media-features__heading c-heading-section c-heading-section--tracked text-gray-900\">\n                                Your go-to operational hub, available 24\/7.\n                            <\/h2>\n                        \n                                                    <div class=\"content-media-features__summary c-text-lead font-normal text-gray-500\">\n                                In myICAM you find technical documentation, after-sales support, spare parts, training and certifications: all updated in real time. A single digital environment, always available, always yours, that eliminates the need for emails, attachments and phone calls. \n                            <\/div>\n                        \n                                                            <\/div>\n\n                                                        <figure class=\"block w-full lg:w-[540px] lg:flex-1\">\n                        <div class=\"aspect-square overflow-hidden rounded-lg\">\n                            <img width=\"540\" height=\"425\" src=\"https:\/\/www.icamonline.eu\/wp-content\/uploads\/2026\/04\/myICAM_spazio-digitale.png\" class=\"cmf-cover-media block h-full w-full object-cover object-center\" alt=\"Your go-to operational hub, available 24\/7.\" loading=\"lazy\" decoding=\"async\" sizes=\"(min-width: 1024px) 768px, (min-width: 768px) 60vw, 100vw\" srcset=\"https:\/\/www.icamonline.eu\/wp-content\/uploads\/2026\/04\/myICAM_spazio-digitale.png 540w, https:\/\/www.icamonline.eu\/wp-content\/uploads\/2026\/04\/myICAM_spazio-digitale-300x236.png 300w\" \/>\n                        <\/div>\n                    <\/figure>\n                            <\/div>\n        <\/div>\n    <\/section>\n<section class=\"content-media-features-block content-section relative overflow-hidden bg-white text-gray-900 wp-block-content-media-features wp-block-content-media-features\" id=\"block_ea2d429a41a5fa6d5a681c554c2d69b9\">\n    <style>@media (min-width: 1024px) { #block_ea2d429a41a5fa6d5a681c554c2d69b9 > div { padding-top: 0px;\r\npadding-bottom: 20px; } }<\/style>\n            <div class=\"c-content-shell py-16 lg:py-24\">\n            <div class=\"flex flex-col gap-8 lg:items-center lg:gap-16 lg:flex-row-reverse\">\n                <div class=\"flex w-full flex-col gap-8 lg:max-w-[608px] lg:flex-1\">\n                                            \n                                                    <h2 class=\"content-media-features__heading c-heading-section c-heading-section--tracked text-gray-900\">\n                                Do you have an ICAM automated storage system? myICAM is your space.  \n                            <\/h2>\n                        \n                                                    <div class=\"content-media-features__summary c-text-lead font-normal text-gray-500\">\n                                If you do not yet have an account, request one now. Documentation, support, spare parts and training for your systems: all in one portal, always available.  \n                            <\/div>\n                        \n                                                    <a\n                                class=\"c-btn w-fit bg-primary-700 text-white hover:bg-primary-800 focus-visible:ring-2 focus-visible:ring-primary-700\/80 focus-visible:ring-offset-2\"\n                                href=\"https:\/\/www.icamonline.eu\/en\/services\/digital-services\/myicam\/registration\/\"\n                                target=\"_self\"\n                                rel=\"\"\n                            >\n                                <span>Request account<\/span>\n                                <svg class=\"h-5 w-5\" aria-hidden=\"true\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path d=\"M4.167 10h11.666M12.5 6.667 15.833 10 12.5 13.333\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                                <\/svg>\n                            <\/a>\n                                                            <\/div>\n\n                                                        <figure class=\"block w-full lg:w-[540px] lg:flex-1\">\n                        <div class=\"aspect-square overflow-hidden rounded-lg\">\n                            <img width=\"1024\" height=\"768\" src=\"https:\/\/www.icamonline.eu\/wp-content\/uploads\/2026\/04\/myICAM_magazzino-ICAM-1024x768.jpg\" class=\"cmf-cover-media block h-full w-full object-cover object-center\" alt=\"Do you have an ICAM automated storage system? myICAM is your space.\" loading=\"lazy\" decoding=\"async\" sizes=\"(min-width: 1024px) 768px, (min-width: 768px) 60vw, 100vw\" srcset=\"https:\/\/www.icamonline.eu\/wp-content\/uploads\/2026\/04\/myICAM_magazzino-ICAM-1024x768.jpg 1024w, https:\/\/www.icamonline.eu\/wp-content\/uploads\/2026\/04\/myICAM_magazzino-ICAM-300x225.jpg 300w, https:\/\/www.icamonline.eu\/wp-content\/uploads\/2026\/04\/myICAM_magazzino-ICAM-768x576.jpg 768w, https:\/\/www.icamonline.eu\/wp-content\/uploads\/2026\/04\/myICAM_magazzino-ICAM.jpg 1440w\" \/>\n                        <\/div>\n                    <\/figure>\n                            <\/div>\n        <\/div>\n    <\/section>\n<section class=\"featured relative overflow-hidden bg-gray-100 text-gray-900 wp-block-featured wp-block-featured\" id=\"block_5bfed60875081ec10ec1a3af717cfae6\">\n  \n            <div class=\"mx-auto w-full max-w-[1280px] px-4 py-16 md:px-6 xl:px-0 lg:py-24\">\n        <div class=\"flex flex-col items-start gap-6 lg:flex-row lg:items-center lg:gap-16\">\n                      <header class=\"flex w-full flex-col gap-3 lg:flex-1 lg:min-w-0\">\n                              <h2 class=\"font-['Akko'] text-[30px] font-black leading-[1.25] text-gray-900 md:text-[36px] md:tracking-[-0.36px] lg:text-[48px] lg:tracking-normal\">\n                  Always available, always yours. \n                <\/h2>\n              \n                              <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 lg:text-[20px]\">\n                  myICAM is the operational reference portal for ICAM automated storage systems.\n                <\/p>\n                          <\/header>\n          \n                      <div class=\"flex w-full flex-col gap-4 lg:flex-1 lg:min-w-0 lg:gap-8\">\n              <div class=\"grid grid-cols-1 gap-4 sm:grid-cols-2 lg:gap-8\">\n                                  \n                  <article class=\"flex h-full flex-col gap-4 rounded-lg border border-gray-200 bg-white p-4\">\n                                          <div class=\"flex h-8 w-8 items-center justify-center\">\n                        <svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\" class=\"h-8 w-8 text-primary-700\">\n<g clip-path=\"url(#icon-6a42d6453ad33-clip0_15030_322)\">\n<path d=\"M19 9.17715V10.0051C18.9989 11.9459 18.3704 13.8344 17.2084 15.3888C16.0463 16.9432 14.413 18.0804 12.5518 18.6307C10.6907 19.1809 8.70153 19.1149 6.88102 18.4423C5.06051 17.7697 3.50619 16.5266 2.44986 14.8985C1.39354 13.2704 0.891812 11.3444 1.01951 9.40783C1.14721 7.47126 1.89749 5.62784 3.15845 4.15252C4.41942 2.67719 6.12351 1.649 8.01657 1.22128C9.90963 0.79357 11.8902 0.989255 13.663 1.77915M19 2.8L10 11.809L7.3 9.109\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<defs>\n<clipPath id=\"icon-6a42d6453ad33-clip0_15030_322\">\n<rect fill=\"currentColor\" x=\"0\" y=\"0\" width=\"20\" height=\"20\" \/><\/clipPath>\n<\/defs>\n<\/svg>                      <\/div>\n                    \n                    <div class=\"flex flex-col gap-2\">\n                                              <h3 class=\"font-['Inter'] text-[20px] font-bold leading-[1.25] text-gray-900\">\n                          Available 24\/7\n                        <\/h3>\n                      \n                                              <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500\">\n                          Documentation, support and spare parts accessible at any time.\n                        <\/p>\n                                          <\/div>\n\n                                      <\/article>\n                                  \n                  <article class=\"flex h-full flex-col gap-4 rounded-lg border border-gray-200 bg-white p-4\">\n                                          <div class=\"flex h-8 w-8 items-center justify-center\">\n                        <svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\" class=\"h-8 w-8 text-primary-700\">\n<g clip-path=\"url(#icon-6a42d64542015-clip0_15632_5341)\">\n<path d=\"M15 6.99994C15 6.48812 14.8047 5.9763 14.4142 5.58579C14.0237 5.19526 13.5118 5 13 5M13 13C16.3137 13 19 10.3137 19 7C19 3.68629 16.3137 1 13 1C9.68629 1 7 3.68629 7 7C7 7.27368 7.01832 7.54308 7.05381 7.80704C7.11218 8.24118 7.14136 8.45825 7.12172 8.59559C7.10125 8.73865 7.0752 8.81575 7.00469 8.9419C6.937 9.063 6.81771 9.18229 6.57913 9.42087L1.46863 14.5314C1.29568 14.7043 1.2092 14.7908 1.14736 14.8917C1.09253 14.9812 1.05213 15.0787 1.02763 15.1808C1 15.2959 1 15.4182 1 15.6627V17.4C1 17.9601 1 18.2401 1.10899 18.454C1.20487 18.6422 1.35785 18.7951 1.54601 18.891C1.75992 19 2.03995 19 2.6 19H5V17H7V15H9L10.5791 13.4209C10.8177 13.1823 10.937 13.063 11.0581 12.9953C11.1843 12.9248 11.2613 12.8987 11.4044 12.8783C11.5417 12.8586 11.7588 12.8878 12.193 12.9462C12.4569 12.9817 12.7263 13 13 13Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<defs>\n<clipPath id=\"icon-6a42d64542015-clip0_15632_5341\">\n<rect width=\"20\" height=\"20\" fill=\"currentColor\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>                      <\/div>\n                    \n                    <div class=\"flex flex-col gap-2\">\n                                              <h3 class=\"font-['Inter'] text-[20px] font-bold leading-[1.25] text-gray-900\">\n                          Reserved personal access\n                        <\/h3>\n                      \n                                              <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500\">\n                          Each customer sees only the information relating to their own systems.\n                        <\/p>\n                                          <\/div>\n\n                                      <\/article>\n                                  \n                  <article class=\"flex h-full flex-col gap-4 rounded-lg border border-gray-200 bg-white p-4\">\n                                          <div class=\"flex h-8 w-8 items-center justify-center\">\n                        <svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\" class=\"h-8 w-8 text-primary-700\">\n<path d=\"M18 8.2H2M18 10.45V7.12C18 5.60786 18 4.85179 17.7094 4.27423C17.4537 3.76619 17.0457 3.35314 16.544 3.09428C15.9735 2.8 15.2268 2.8 13.7333 2.8H6.26667C4.77319 2.8 4.02646 2.8 3.45603 3.09428C2.95426 3.35314 2.54631 3.76619 2.29065 4.27423C2 4.85179 2 5.60786 2 7.12V14.68C2 16.1921 2 16.9482 2.29065 17.5258C2.54631 18.0338 2.95426 18.4469 3.45603 18.7057C4.02646 19 4.77319 19 6.26667 19H10M13.5556 1V4.6M6.44444 1V4.6M12.2222 16.3L14 18.1L18 14.05\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>                      <\/div>\n                    \n                    <div class=\"flex flex-col gap-2\">\n                                              <h3 class=\"font-['Inter'] text-[20px] font-bold leading-[1.25] text-gray-900\">\n                          Always up to date\n                        <\/h3>\n                      \n                                              <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500\">\n                          No outdated versions, no email attachments. The right documents are already there when you need them. \n                        <\/p>\n                                          <\/div>\n\n                                      <\/article>\n                                  \n                  <article class=\"flex h-full flex-col gap-4 rounded-lg border border-gray-200 bg-white p-4\">\n                                          <div class=\"flex h-8 w-8 items-center justify-center\">\n                        <svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\" class=\"h-8 w-8 text-primary-700\">\n<path d=\"M7.6875 9.57731L9.5625 11.3961L13.7812 7.30385M18 10.032C18 14.4957 12.9807 17.7421 11.1544 18.7756C10.9468 18.8931 10.843 18.9518 10.6966 18.9823C10.5829 19.0059 10.4171 19.0059 10.3034 18.9823C10.157 18.9518 10.0532 18.8931 9.84563 18.7756C8.01934 17.7421 3 14.4957 3 10.032V5.68297C3 4.9559 3 4.59237 3.12259 4.27988C3.23088 4.00382 3.40686 3.7575 3.6353 3.56222C3.8939 3.34115 4.24481 3.21351 4.94663 2.95822L9.97331 1.12975C10.1682 1.05885 10.2657 1.0234 10.3659 1.00935C10.4548 0.996884 10.5452 0.996884 10.6341 1.00935C10.7343 1.0234 10.8318 1.05885 11.0267 1.12974L16.0534 2.95822C16.7552 3.21351 17.1061 3.34115 17.3647 3.56222C17.5931 3.7575 17.7691 4.00382 17.8774 4.27988C18 4.59237 18 4.9559 18 5.68297V10.032Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>                      <\/div>\n                    \n                    <div class=\"flex flex-col gap-2\">\n                                              <h3 class=\"font-['Inter'] text-[20px] font-bold leading-[1.25] text-gray-900\">\n                          Security by design\n                        <\/h3>\n                      \n                                              <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500\">\n                          Architecture compliant with cybersecurity regulations. Your operational data is protected by default.Architettura conforme alle normative di cybersecurity. \n                        <\/p>\n                                          <\/div>\n\n                                      <\/article>\n                              <\/div>\n            <\/div>\n                  <\/div>\n      <\/div>\n      <\/section>\n<section class=\"values relative overflow-hidden bg-white text-gray-900 wp-block-values wp-block-values\" id=\"block_cb9b8061d2cfa6b63b6d3fa0df99f082\">\n  \n      <div class=\"mx-auto w-full max-w-[1280px] px-4 py-16 md:px-6 xl:px-0 lg:py-24\">\n      <div class=\"flex flex-col items-center gap-8 lg:gap-16\">\n                  <header class=\"flex w-full flex-col items-center gap-4 text-center\">\n                          <h2 class=\"font-['Akko'] text-[30px] font-black leading-[1.25] text-inherit md:text-[36px] md:tracking-[-0.36px] lg:text-[48px] lg:tracking-normal\">\n                What you can do with myICAM\n              <\/h2>\n            \n                          <p class=\"mx-auto max-w-[789px] font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 md:text-[20px]\">\n                myICAM brings together all operational resources and after-sales support for ICAM automated storage systems.\n              <\/p>\n                      <\/header>\n        \n                  <div class=\"w-full rounded-[8px] bg-gray-100 p-4 md:p-12\">\n            <ul class=\"grid grid-cols-1 gap-8 md:gap-12 lg:grid-cols-2\" role=\"list\">\n                              \n                <li class=\"flex flex-col gap-4 md:flex-row md:gap-5\">\n                                      <div class=\"flex h-16 w-16 shrink-0 items-center justify-center rounded-full bg-gray-100 md:h-24 md:w-24\" aria-hidden=\"true\">\n                      <svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\" class=\"h-8 w-8 md:h-12 md:w-12 text-primary-700\">\n<path d=\"M11.75 1.24258V4.96007C11.75 5.46411 11.75 5.71613 11.8454 5.90866C11.9293 6.078 12.0631 6.21568 12.2278 6.30197C12.4149 6.40006 12.66 6.40006 13.15 6.40006H16.7642M11.75 14.5H6.5M13.5 10.9H6.5M17 8.1894V14.68C17 16.1921 17 16.9482 16.7139 17.5258C16.4622 18.0338 16.0607 18.4469 15.5667 18.7057C15.0052 19 14.2701 19 12.8 19H7.2C5.72986 19 4.99479 19 4.43327 18.7057C3.93935 18.4469 3.53778 18.0338 3.28611 17.5258C3 16.9482 3 16.1921 3 14.68V5.32C3 3.80786 3 3.05179 3.28611 2.47423C3.53778 1.96619 3.93935 1.55314 4.43327 1.29428C4.99479 1 5.72986 1 7.2 1H10.0103C10.6524 1 10.9734 1 11.2755 1.0746C11.5433 1.14074 11.7994 1.24983 12.0342 1.39787C12.2992 1.56484 12.5262 1.79833 12.9802 2.2653L15.7698 5.1347C16.2238 5.60167 16.4508 5.83516 16.6132 6.10763C16.7571 6.34921 16.8632 6.61258 16.9275 6.88807C17 7.19881 17 7.52901 17 8.1894Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>                    <\/div>\n                  \n                  <div class=\"flex min-w-0 flex-1 flex-col gap-2\">\n                                          <h3 class=\"font-['Inter'] text-[20px] font-bold leading-[1.25] text-gray-900 md:text-[24px] md:leading-[1.5] md:tracking-[-0.24px]\">\n                        Documentation\n                      <\/h3>\n                    \n                                          <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 md:text-[18px]\">\n                        Up-to-date technical manuals and product datasheets, accessible directly from the portal.<br \/>\n                      <\/p>\n                                      <\/div>\n                <\/li>\n                              \n                <li class=\"flex flex-col gap-4 md:flex-row md:gap-5\">\n                                      <div class=\"flex h-16 w-16 shrink-0 items-center justify-center rounded-full bg-gray-100 md:h-24 md:w-24\" aria-hidden=\"true\">\n                      <svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\" class=\"h-8 w-8 md:h-12 md:w-12 text-primary-700\">\n<g clip-path=\"url(#icon-6a42d6456c89c-clip0_15490_5107)\">\n<path d=\"M9 2H5.8C4.11984 2 3.27976 2 2.63803 2.32698C2.07354 2.6146 1.6146 3.07354 1.32698 3.63803C1 4.27976 1 5.11984 1 6.8V14.2C1 15.8802 1 16.7202 1.32698 17.362C1.6146 17.9265 2.07354 18.3854 2.63803 18.673C3.27976 19 4.11984 19 5.8 19H13.2C14.8802 19 15.7202 19 16.362 18.673C16.9265 18.3854 17.3854 17.9265 17.673 17.362C18 16.7202 18 15.8802 18 14.2V11M11 15H5M13 11H5M18.1213 1.87868C19.2929 3.05025 19.2929 4.94975 18.1213 6.12132C16.9497 7.29289 15.0503 7.29289 13.8787 6.12132C12.7071 4.94975 12.7071 3.05025 13.8787 1.87868C15.0503 0.707107 16.9497 0.707107 18.1213 1.87868Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/g>\n<defs>\n<clipPath id=\"icon-6a42d6456c89c-clip0_15490_5107\">\n<rect width=\"20\" height=\"20\" fill=\"currentColor\"\/>\n<\/clipPath>\n<\/defs>\n<\/svg>                    <\/div>\n                  \n                  <div class=\"flex min-w-0 flex-1 flex-col gap-2\">\n                                          <h3 class=\"font-['Inter'] text-[20px] font-bold leading-[1.25] text-gray-900 md:text-[24px] md:leading-[1.5] md:tracking-[-0.24px]\">\n                        Ticketing\n                      <\/h3>\n                    \n                                          <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 md:text-[18px]\">\n                        Submit and track technical support requests, from initial intake through to resolution.\n                      <\/p>\n                                      <\/div>\n                <\/li>\n                              \n                <li class=\"flex flex-col gap-4 md:flex-row md:gap-5\">\n                                      <div class=\"flex h-16 w-16 shrink-0 items-center justify-center rounded-full bg-gray-100 md:h-24 md:w-24\" aria-hidden=\"true\">\n                      <svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\" class=\"h-8 w-8 md:h-12 md:w-12 text-primary-700\">\n<path d=\"M4.6 4.55624L8.65 8.55702M4.6 4.55624H1.9L1 1.88906L1.9 1L4.6 1.88906V4.55624ZM16.5331 1.65881L14.1682 3.99492C13.8118 4.347 13.6336 4.52304 13.5668 4.72604C13.5081 4.9046 13.5081 5.09695 13.5668 5.27551C13.6336 5.47851 13.8118 5.65455 14.1682 6.00663L14.3818 6.21757C14.7382 6.56965 14.9164 6.74569 15.1219 6.81165C15.3026 6.86967 15.4974 6.86967 15.6781 6.81165C15.8836 6.74569 16.0618 6.56965 16.4182 6.21757L18.6304 4.03233C18.8686 4.60504 19 5.23228 19 5.88983C19 8.59041 16.7838 10.7797 14.05 10.7797C13.7204 10.7797 13.3983 10.7478 13.0868 10.6871C12.6493 10.6019 12.4305 10.5593 12.2979 10.5723C12.1569 10.5862 12.0874 10.6071 11.9625 10.6731C11.8449 10.7353 11.7271 10.8517 11.4913 11.0846L5.05 17.4476C4.30442 18.1841 3.09559 18.1841 2.35 17.4476C1.60442 16.7111 1.60442 15.5169 2.35 14.7804L8.79133 8.41741C9.02708 8.18452 9.14495 8.06808 9.20783 7.952C9.27469 7.82859 9.29583 7.75995 9.30988 7.62067C9.32309 7.48966 9.27995 7.27355 9.19366 6.84134C9.13221 6.53356 9.1 6.21541 9.1 5.88983C9.1 3.18925 11.3162 1 14.05 1C14.955 1 15.8032 1.23989 16.5331 1.65881ZM10 12.5577L14.95 17.4475C15.6956 18.184 16.9044 18.184 17.65 17.4475C18.3956 16.711 18.3956 15.5169 17.65 14.7803L13.5778 10.7577C13.2895 10.7308 13.0084 10.6794 12.7367 10.6057C12.3865 10.5108 12.0024 10.5797 11.7457 10.8333L10 12.5577Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>                    <\/div>\n                  \n                  <div class=\"flex min-w-0 flex-1 flex-col gap-2\">\n                                          <h3 class=\"font-['Inter'] text-[20px] font-bold leading-[1.25] text-gray-900 md:text-[24px] md:leading-[1.5] md:tracking-[-0.24px]\">\n                        Spare parts\n                      <\/h3>\n                    \n                                          <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 md:text-[18px]\">\n                        Direct purchase of original spare parts and components, with a searchable order history.\n                      <\/p>\n                                      <\/div>\n                <\/li>\n                              \n                <li class=\"flex flex-col gap-4 md:flex-row md:gap-5\">\n                                      <div class=\"flex h-16 w-16 shrink-0 items-center justify-center rounded-full bg-gray-100 md:h-24 md:w-24\" aria-hidden=\"true\">\n                      <svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\" class=\"h-8 w-8 md:h-12 md:w-12 text-primary-700\">\n<path d=\"M10 18L9.90995 17.8666C9.28477 16.9404 8.97218 16.4773 8.55919 16.1421C8.19357 15.8453 7.77229 15.6226 7.31944 15.4868C6.80793 15.3333 6.2444 15.3333 5.11734 15.3333H3.88C2.87191 15.3333 2.36786 15.3333 1.98282 15.1396C1.64413 14.9691 1.36876 14.6972 1.19619 14.3626C1 13.9824 1 13.4845 1 12.4889V4.84444C1 3.8488 1 3.35097 1.19619 2.97068C1.36876 2.63617 1.64413 2.36421 1.98282 2.19377C2.36786 2 2.87191 2 3.88 2H4.24C6.25619 2 7.26428 2 8.03437 2.38753C8.71175 2.72842 9.26248 3.27235 9.60762 3.94137C10 4.70194 10 5.69759 10 7.68889M10 18V7.68889M10 18L10.09 17.8666C10.7152 16.9404 11.0278 16.4773 11.4408 16.1421C11.8064 15.8453 12.2277 15.6226 12.6806 15.4868C13.1921 15.3333 13.7556 15.3333 14.8827 15.3333H16.12C17.1281 15.3333 17.6321 15.3333 18.0172 15.1396C18.3559 14.9691 18.6312 14.6972 18.8038 14.3626C19 13.9824 19 13.4845 19 12.4889V4.84444C19 3.8488 19 3.35097 18.8038 2.97068C18.6312 2.63617 18.3559 2.36421 18.0172 2.19377C17.6321 2 17.1281 2 16.12 2H15.76C13.7438 2 12.7357 2 11.9656 2.38753C11.2883 2.72842 10.7375 3.27235 10.3924 3.94137C10 4.70194 10 5.69759 10 7.68889\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>                    <\/div>\n                  \n                  <div class=\"flex min-w-0 flex-1 flex-col gap-2\">\n                                          <h3 class=\"font-['Inter'] text-[20px] font-bold leading-[1.25] text-gray-900 md:text-[24px] md:leading-[1.5] md:tracking-[-0.24px]\">\n                        eLearning\n                      <\/h3>\n                    \n                                          <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 md:text-[18px]\">\n                        Video tutorials and practical content for first-level maintenance and optimal daily use of your systems.\n                      <\/p>\n                                      <\/div>\n                <\/li>\n                              \n                <li class=\"flex flex-col gap-4 md:flex-row md:gap-5\">\n                                      <div class=\"flex h-16 w-16 shrink-0 items-center justify-center rounded-full bg-gray-100 md:h-24 md:w-24\" aria-hidden=\"true\">\n                      <svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\" class=\"h-8 w-8 md:h-12 md:w-12 text-primary-700\">\n<path d=\"M6.14408 13.1139L5.33333 19L9.61584 16.5223C9.75552 16.4415 9.82535 16.401 9.89991 16.3853C9.96585 16.3713 10.0341 16.3713 10.1001 16.3853C10.1746 16.401 10.2445 16.4415 10.3842 16.5223L14.6667 19L13.8565 13.1114M14.1308 3.02399C14.275 3.36016 14.5516 3.62737 14.9 3.76687L16.1217 4.25483C16.4703 4.39409 16.7473 4.6612 16.8917 4.99739C17.0361 5.33358 17.0361 5.71133 16.8917 6.04752L16.386 7.22472C16.2416 7.56106 16.2414 7.93918 16.3865 8.27536L16.8913 9.45221C16.9629 9.61872 16.9997 9.79721 16.9998 9.97746C16.9998 10.1577 16.963 10.3362 16.8914 10.5027C16.8199 10.6693 16.7151 10.8206 16.5829 10.948C16.4507 11.0755 16.2937 11.1765 16.121 11.2455L14.9002 11.7331C14.5516 11.8721 14.2745 12.1389 14.1299 12.4748L13.6239 13.6529C13.4795 13.9891 13.2025 14.2562 12.8538 14.3954C12.5052 14.5347 12.1135 14.5347 11.7648 14.3954L10.5441 13.9078C10.1955 13.7689 9.80388 13.7692 9.45545 13.9086L8.23382 14.3959C7.88539 14.5348 7.49401 14.5347 7.14566 14.3956C6.79731 14.2564 6.52048 13.9896 6.37597 13.6538L5.8698 12.4754C5.72566 12.1392 5.44898 11.872 5.10059 11.7325L3.87896 11.2446C3.53048 11.1054 3.25358 10.8384 3.10912 10.5024C2.96466 10.1664 2.96446 9.78886 3.10857 9.45272L3.61422 8.27552C3.75828 7.93932 3.75798 7.56171 3.61341 7.22572L3.10848 6.04683C3.03689 5.88032 3.00003 5.70183 3 5.52158C2.99997 5.34132 3.03677 5.16283 3.10831 4.99629C3.17984 4.82976 3.2847 4.67845 3.4169 4.55101C3.54909 4.42357 3.70604 4.3225 3.87876 4.25357L5.09951 3.76596C5.44781 3.62708 5.72474 3.36061 5.86951 3.02504L6.37553 1.847C6.51994 1.5108 6.79692 1.2437 7.14556 1.10444C7.49419 0.965186 7.88591 0.965186 8.23454 1.10444L9.45529 1.59205C9.80393 1.73097 10.1955 1.73068 10.5439 1.59126L11.7661 1.1052C12.1147 0.96602 12.5063 0.966049 12.8549 1.10528C13.2034 1.24451 13.4804 1.51153 13.6248 1.84764L14.131 3.02603L14.1308 3.02399Z\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>                    <\/div>\n                  \n                  <div class=\"flex min-w-0 flex-1 flex-col gap-2\">\n                                          <h3 class=\"font-['Inter'] text-[20px] font-bold leading-[1.25] text-gray-900 md:text-[24px] md:leading-[1.5] md:tracking-[-0.24px]\">\n                        Certifications\n                      <\/h3>\n                    \n                                          <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 md:text-[18px]\">\n                        Immediate access to certifications and official documents associated with your storage systems.\n                      <\/p>\n                                      <\/div>\n                <\/li>\n                              \n                <li class=\"flex flex-col gap-4 md:flex-row md:gap-5\">\n                                      <div class=\"flex h-16 w-16 shrink-0 items-center justify-center rounded-full bg-gray-100 md:h-24 md:w-24\" aria-hidden=\"true\">\n                      <svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\" class=\"h-8 w-8 md:h-12 md:w-12 text-primary-700\">\n<path d=\"M18 18H3.42222C2.9244 18 2.67549 18 2.48534 17.9031C2.31809 17.8179 2.1821 17.6819 2.09688 17.5147C2 17.3245 2 17.0756 2 16.5778V2M18 5.55556L13.1695 10.3861C12.9935 10.5621 12.9055 10.6501 12.804 10.683C12.7147 10.712 12.6186 10.712 12.5293 10.683C12.4278 10.6501 12.3398 10.5621 12.1638 10.3861L10.5028 8.72505C10.3268 8.54905 10.2388 8.46104 10.1373 8.42807C10.0481 8.39907 9.95192 8.39907 9.86266 8.42807C9.76118 8.46104 9.67318 8.54905 9.49717 8.72505L5.55556 12.6667M18 5.55556H14.4444M18 5.55556V9.11111\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>                    <\/div>\n                  \n                  <div class=\"flex min-w-0 flex-1 flex-col gap-2\">\n                                          <h3 class=\"font-['Inter'] text-[20px] font-bold leading-[1.25] text-gray-900 md:text-[24px] md:leading-[1.5] md:tracking-[-0.24px]\">\n                        Analytics\n                      <\/h3>\n                    \n                                          <p class=\"font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 md:text-[18px]\">\n                        Performance, saturation, usage and consumption reports for decisions based on real operational data. (Available exclusively for customers with Connected Care active and connected systems.)\n                      <\/p>\n                                      <\/div>\n                <\/li>\n                          <\/ul>\n          <\/div>\n              <\/div>\n    <\/div>\n  <\/section>\n<section class=\"content-section relative overflow-hidden bg-white text-gray-900 wp-block-content-heading wp-block-content-heading\" id=\"block_c854b441b0fde8174cc7678893cc385c\">\n  <style>@media (min-width: 1024px) { #block_c854b441b0fde8174cc7678893cc385c > div { padding-top: 0px; } }<\/style>\n      \n    <div class=\"c-content-shell relative py-16 lg:py-24\">\n              <div class=\"grid items-start gap-8 lg:grid-cols-2 lg:items-start lg:gap-16\">\n          <div class=\"flex flex-col gap-4\">\n                          <h2 class=\"c-heading-section text-gray-900\">\n                Connected Care: the advanced monitoring service for ICAM 4.0 storage systems\n              <\/h2>\n            \n                          <div class=\"c-text-body font-normal text-gray-500 md:text-lg\">\n                <p>Connected Care is the continuous monitoring and predictive management service integrated into myICAM for ICAM automated storage systems in 4.0 configuration.<\/p>\n\n              <\/div>\n                      <\/div>\n\n                      <div class=\"c-text-body font-normal text-gray-500 md:text-lg\">\n              <p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">It connects machine operational data to the platform, transforming myICAM from a document repository into an active system control tool. It becomes an active system that listens to your automated storage system, interprets operational data and keeps you informed in real time for smarter, more continuous management. <\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Connected Care includes automatic cloud backup of all critical warehouse data: configurations, operating parameters, and handling logic. In case of need, recovery is fast and complete, and the system returns to operation exactly as before, without data loss or manual reconfiguration. Because the value of an automated storage system lies not only in the stored goods, but also in the information that governs its operation.  <\/p>\n\n            <\/div>\n                  <\/div>\n          <\/div>\n  <\/section>\n\n\n<section class=\"content-section relative overflow-hidden bg-white text-gray-900 wp-block-content-heading wp-block-content-heading\" id=\"block_df9e99b27b7946ef168a1e447d572a76\">\n  <style>@media (min-width: 1024px) { #block_df9e99b27b7946ef168a1e447d572a76 > div { padding-top: 30px;\r\npadding-bottom: 30px; } }<\/style>\n      \n    <div class=\"c-content-shell relative py-16 lg:py-24\">\n                      <div class=\"flex flex-col gap-4 items-center text-center\">\n                      <h2 class=\"c-heading-section c-heading-section--measure text-gray-900\">\n              Do you already have your login credentials?\n            <\/h2>\n          \n          \n                      <div class=\"mt-4 flex flex-col items-stretch gap-4 sm:flex-row sm:flex-wrap sm:items-center justify-center\">\n                              <a class=\"c-btn border border-primary-700 text-primary-700 hover:bg-primary-50 focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\" href=\"https:\/\/my-icam.eu\/login\" target=\"_self\" rel=\"noopener\">\n                                    <span>Log in to myICAM<\/span>\n                                      <svg class=\"h-4 w-4\" aria-hidden=\"true\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                      <path d=\"M3.333 8h9.334M9.333 4l3.334 4-3.334 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n                    <\/svg>\n                                  <\/a>\n              \n                          <\/div>\n                  <\/div>\n          <\/div>\n  <\/section>\n\n\n<section class=\"faq-accordion-block bg-white text-gray-900 wp-block-faq-accordion wp-block-faq-accordion\" id=\"block_2e273bc798f118f2dab3c8d292ba0976\">\n    <div class=\"mx-auto w-full max-w-[1280px] px-4 py-16 md:px-6 md:py-20 xl:px-0 lg:py-24\">\n      <div class=\"flex flex-col items-center gap-8 md:gap-12\">\n        \n                  <div class=\"flex max-w-[900px] flex-col items-center gap-4 text-center md:gap-5\">\n            \n                          <h2 class=\"c-heading-section c-heading-section--measure text-gray-900\">\n                FAQ \u2013 Frequently asked questions about myICAM and Connected Care\n              <\/h2>\n            \n                      <\/div>\n        \n                  <div class=\"w-full max-w-[695px]\" data-faq-accordion data-faq-allow-multiple=\"true\">\n                          \n              <article class=\"border-b border-gray-200\" data-faq-item>\n                <h3 class=\"m-0\">\n                  <button\n                    id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-957\"\n                    class=\"group flex w-full items-center justify-between gap-4 py-5 text-left focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\"\n                    type=\"button\"\n                    aria-expanded=\"true\"\n                    aria-controls=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-957\"\n                    data-faq-trigger\n                  >\n                    <span class=\"flex-1 font-['Inter'] text-[18px] font-medium leading-[1.2] text-gray-900\">\n                      What is myICAM and what is it for?\n                    <\/span>\n\n                    <span class=\"flex h-5 w-5 shrink-0 items-center justify-center text-gray-900\" aria-hidden=\"true\">\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\" class=\"rotate-180 h-3 w-3 transition-transform duration-200\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>                    <\/span>\n                  <\/button>\n                <\/h3>\n\n                <div\n                  id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-957\"\n                  role=\"region\"\n                  aria-labelledby=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-957\"\n                  data-faq-initial-state=\"open\"\n                  data-faq-panel\n                >\n                  <div class=\"pb-5 font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 [&#038;_a]:text-primary-700 [&#038;_a]:underline [&#038;_a]:underline-offset-4 [&#038;_blockquote]:border-l-2 [&#038;_blockquote]:border-gray-300 [&#038;_blockquote]:pl-4 [&#038;_li]:ml-5 [&#038;_ol]:list-decimal [&#038;_ol]:space-y-2 [&#038;_p]:m-0 [&#038;_p+*]:mt-[10px] [&#038;_table]:w-full [&#038;_table]:border-collapse [&#038;_table]:text-left [&#038;_td]:border [&#038;_td]:border-gray-200 [&#038;_td]:p-3 [&#038;_th]:border [&#038;_th]:border-gray-200 [&#038;_th]:bg-gray-50 [&#038;_th]:p-3 [&#038;_ul]:list-disc [&#038;_ul]:space-y-2\">\n                    <p>myICAM is ICAM&#8217;s digital customer portal for the after-sales management of automated storage systems. It centralises technical documentation, support, spare parts, certifications and training in a single online environment, accessible 24\/7. <\/p>\n\n<p><\/p>\n                  <\/div>\n                <\/div>\n              <\/article>\n                          \n              <article class=\"border-b border-gray-200\" data-faq-item>\n                <h3 class=\"m-0\">\n                  <button\n                    id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-959\"\n                    class=\"group flex w-full items-center justify-between gap-4 py-5 text-left focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\"\n                    type=\"button\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-959\"\n                    data-faq-trigger\n                  >\n                    <span class=\"flex-1 font-['Inter'] text-[18px] font-medium leading-[1.2] text-gray-900\">\n                      Who can access myICAM?\n                    <\/span>\n\n                    <span class=\"flex h-5 w-5 shrink-0 items-center justify-center text-gray-900\" aria-hidden=\"true\">\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\" class=\"h-3 w-3 transition-transform duration-200\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>                    <\/span>\n                  <\/button>\n                <\/h3>\n\n                <div\n                  id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-959\"\n                  role=\"region\"\n                  aria-labelledby=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-959\"\n                  data-faq-initial-state=\"closed\"\n                  data-faq-panel\n                >\n                  <div class=\"pb-5 font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 [&#038;_a]:text-primary-700 [&#038;_a]:underline [&#038;_a]:underline-offset-4 [&#038;_blockquote]:border-l-2 [&#038;_blockquote]:border-gray-300 [&#038;_blockquote]:pl-4 [&#038;_li]:ml-5 [&#038;_ol]:list-decimal [&#038;_ol]:space-y-2 [&#038;_p]:m-0 [&#038;_p+*]:mt-[10px] [&#038;_table]:w-full [&#038;_table]:border-collapse [&#038;_table]:text-left [&#038;_td]:border [&#038;_td]:border-gray-200 [&#038;_td]:p-3 [&#038;_th]:border [&#038;_th]:border-gray-200 [&#038;_th]:bg-gray-50 [&#038;_th]:p-3 [&#038;_ul]:list-disc [&#038;_ul]:space-y-2\">\n                    <p>All ICAM customers. Access is activated by submitting an account request. Once active, the portal is available 24 hours a day, 7 days a week.<\/p>\n\n<p><\/p>\n                  <\/div>\n                <\/div>\n              <\/article>\n                          \n              <article class=\"border-b border-gray-200\" data-faq-item>\n                <h3 class=\"m-0\">\n                  <button\n                    id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-961\"\n                    class=\"group flex w-full items-center justify-between gap-4 py-5 text-left focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\"\n                    type=\"button\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-961\"\n                    data-faq-trigger\n                  >\n                    <span class=\"flex-1 font-['Inter'] text-[18px] font-medium leading-[1.2] text-gray-900\">\n                      Is myICAM mandatory?\n                    <\/span>\n\n                    <span class=\"flex h-5 w-5 shrink-0 items-center justify-center text-gray-900\" aria-hidden=\"true\">\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\" class=\"h-3 w-3 transition-transform duration-200\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>                    <\/span>\n                  <\/button>\n                <\/h3>\n\n                <div\n                  id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-961\"\n                  role=\"region\"\n                  aria-labelledby=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-961\"\n                  data-faq-initial-state=\"closed\"\n                  data-faq-panel\n                >\n                  <div class=\"pb-5 font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 [&#038;_a]:text-primary-700 [&#038;_a]:underline [&#038;_a]:underline-offset-4 [&#038;_blockquote]:border-l-2 [&#038;_blockquote]:border-gray-300 [&#038;_blockquote]:pl-4 [&#038;_li]:ml-5 [&#038;_ol]:list-decimal [&#038;_ol]:space-y-2 [&#038;_p]:m-0 [&#038;_p+*]:mt-[10px] [&#038;_table]:w-full [&#038;_table]:border-collapse [&#038;_table]:text-left [&#038;_td]:border [&#038;_td]:border-gray-200 [&#038;_td]:p-3 [&#038;_th]:border [&#038;_th]:border-gray-200 [&#038;_th]:bg-gray-50 [&#038;_th]:p-3 [&#038;_ul]:list-disc [&#038;_ul]:space-y-2\">\n                    <p>Yes. myICAM is the official channel through which ICAM provides documentation, support and after-sales services. It is the operational standard for all customers.  <\/p>\n\n<p><\/p>\n                  <\/div>\n                <\/div>\n              <\/article>\n                          \n              <article class=\"border-b border-gray-200\" data-faq-item>\n                <h3 class=\"m-0\">\n                  <button\n                    id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-963\"\n                    class=\"group flex w-full items-center justify-between gap-4 py-5 text-left focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\"\n                    type=\"button\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-963\"\n                    data-faq-trigger\n                  >\n                    <span class=\"flex-1 font-['Inter'] text-[18px] font-medium leading-[1.2] text-gray-900\">\n                      How do I access the myICAM customer portal?\n                    <\/span>\n\n                    <span class=\"flex h-5 w-5 shrink-0 items-center justify-center text-gray-900\" aria-hidden=\"true\">\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\" class=\"h-3 w-3 transition-transform duration-200\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>                    <\/span>\n                  <\/button>\n                <\/h3>\n\n                <div\n                  id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-963\"\n                  role=\"region\"\n                  aria-labelledby=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-963\"\n                  data-faq-initial-state=\"closed\"\n                  data-faq-panel\n                >\n                  <div class=\"pb-5 font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 [&#038;_a]:text-primary-700 [&#038;_a]:underline [&#038;_a]:underline-offset-4 [&#038;_blockquote]:border-l-2 [&#038;_blockquote]:border-gray-300 [&#038;_blockquote]:pl-4 [&#038;_li]:ml-5 [&#038;_ol]:list-decimal [&#038;_ol]:space-y-2 [&#038;_p]:m-0 [&#038;_p+*]:mt-[10px] [&#038;_table]:w-full [&#038;_table]:border-collapse [&#038;_table]:text-left [&#038;_td]:border [&#038;_td]:border-gray-200 [&#038;_td]:p-3 [&#038;_th]:border [&#038;_th]:border-gray-200 [&#038;_th]:bg-gray-50 [&#038;_th]:p-3 [&#038;_ul]:list-disc [&#038;_ul]:space-y-2\">\n                    <p>You need an account or must request one. After verification, you receive personal credentials to access the portal.<\/p>\n\n<p><\/p>\n                  <\/div>\n                <\/div>\n              <\/article>\n                          \n              <article class=\"border-b border-gray-200\" data-faq-item>\n                <h3 class=\"m-0\">\n                  <button\n                    id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-965\"\n                    class=\"group flex w-full items-center justify-between gap-4 py-5 text-left focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\"\n                    type=\"button\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-965\"\n                    data-faq-trigger\n                  >\n                    <span class=\"flex-1 font-['Inter'] text-[18px] font-medium leading-[1.2] text-gray-900\">\n                      Can I request technical support through myICAM?\n                    <\/span>\n\n                    <span class=\"flex h-5 w-5 shrink-0 items-center justify-center text-gray-900\" aria-hidden=\"true\">\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\" class=\"h-3 w-3 transition-transform duration-200\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>                    <\/span>\n                  <\/button>\n                <\/h3>\n\n                <div\n                  id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-965\"\n                  role=\"region\"\n                  aria-labelledby=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-965\"\n                  data-faq-initial-state=\"closed\"\n                  data-faq-panel\n                >\n                  <div class=\"pb-5 font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 [&#038;_a]:text-primary-700 [&#038;_a]:underline [&#038;_a]:underline-offset-4 [&#038;_blockquote]:border-l-2 [&#038;_blockquote]:border-gray-300 [&#038;_blockquote]:pl-4 [&#038;_li]:ml-5 [&#038;_ol]:list-decimal [&#038;_ol]:space-y-2 [&#038;_p]:m-0 [&#038;_p+*]:mt-[10px] [&#038;_table]:w-full [&#038;_table]:border-collapse [&#038;_table]:text-left [&#038;_td]:border [&#038;_td]:border-gray-200 [&#038;_td]:p-3 [&#038;_th]:border [&#038;_th]:border-gray-200 [&#038;_th]:bg-gray-50 [&#038;_th]:p-3 [&#038;_ul]:list-disc [&#038;_ul]:space-y-2\">\n                    <p>Yes. From the portal you can submit technical support requests, monitor their status and receive updates from initial intake through to resolution.<\/p>\n\n<p><\/p>\n                  <\/div>\n                <\/div>\n              <\/article>\n                          \n              <article class=\"border-b border-gray-200\" data-faq-item>\n                <h3 class=\"m-0\">\n                  <button\n                    id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-967\"\n                    class=\"group flex w-full items-center justify-between gap-4 py-5 text-left focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\"\n                    type=\"button\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-967\"\n                    data-faq-trigger\n                  >\n                    <span class=\"flex-1 font-['Inter'] text-[18px] font-medium leading-[1.2] text-gray-900\">\n                      What is Connected Care?\n                    <\/span>\n\n                    <span class=\"flex h-5 w-5 shrink-0 items-center justify-center text-gray-900\" aria-hidden=\"true\">\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\" class=\"h-3 w-3 transition-transform duration-200\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>                    <\/span>\n                  <\/button>\n                <\/h3>\n\n                <div\n                  id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-967\"\n                  role=\"region\"\n                  aria-labelledby=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-967\"\n                  data-faq-initial-state=\"closed\"\n                  data-faq-panel\n                >\n                  <div class=\"pb-5 font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 [&#038;_a]:text-primary-700 [&#038;_a]:underline [&#038;_a]:underline-offset-4 [&#038;_blockquote]:border-l-2 [&#038;_blockquote]:border-gray-300 [&#038;_blockquote]:pl-4 [&#038;_li]:ml-5 [&#038;_ol]:list-decimal [&#038;_ol]:space-y-2 [&#038;_p]:m-0 [&#038;_p+*]:mt-[10px] [&#038;_table]:w-full [&#038;_table]:border-collapse [&#038;_table]:text-left [&#038;_td]:border [&#038;_td]:border-gray-200 [&#038;_td]:p-3 [&#038;_th]:border [&#038;_th]:border-gray-200 [&#038;_th]:bg-gray-50 [&#038;_th]:p-3 [&#038;_ul]:list-disc [&#038;_ul]:space-y-2\">\n                    <p>Connected Care is the continuous monitoring and predictive management service for ICAM 4.0 automated storage systems. It connects machine data to the myICAM portal and includes: real-time monitoring of operational parameters, anomaly prevention analysis, recommendations to optimise usage, and cloud backup of system configurations and operating logic. <\/p>\n\n<p><\/p>\n                  <\/div>\n                <\/div>\n              <\/article>\n                          \n              <article class=\"border-b border-gray-200\" data-faq-item>\n                <h3 class=\"m-0\">\n                  <button\n                    id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-969\"\n                    class=\"group flex w-full items-center justify-between gap-4 py-5 text-left focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\"\n                    type=\"button\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-969\"\n                    data-faq-trigger\n                  >\n                    <span class=\"flex-1 font-['Inter'] text-[18px] font-medium leading-[1.2] text-gray-900\">\n                      What is the difference between myICAM and Connected Care?\n                    <\/span>\n\n                    <span class=\"flex h-5 w-5 shrink-0 items-center justify-center text-gray-900\" aria-hidden=\"true\">\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\" class=\"h-3 w-3 transition-transform duration-200\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>                    <\/span>\n                  <\/button>\n                <\/h3>\n\n                <div\n                  id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-969\"\n                  role=\"region\"\n                  aria-labelledby=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-969\"\n                  data-faq-initial-state=\"closed\"\n                  data-faq-panel\n                >\n                  <div class=\"pb-5 font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 [&#038;_a]:text-primary-700 [&#038;_a]:underline [&#038;_a]:underline-offset-4 [&#038;_blockquote]:border-l-2 [&#038;_blockquote]:border-gray-300 [&#038;_blockquote]:pl-4 [&#038;_li]:ml-5 [&#038;_ol]:list-decimal [&#038;_ol]:space-y-2 [&#038;_p]:m-0 [&#038;_p+*]:mt-[10px] [&#038;_table]:w-full [&#038;_table]:border-collapse [&#038;_table]:text-left [&#038;_td]:border [&#038;_td]:border-gray-200 [&#038;_td]:p-3 [&#038;_th]:border [&#038;_th]:border-gray-200 [&#038;_th]:bg-gray-50 [&#038;_th]:p-3 [&#038;_ul]:list-disc [&#038;_ul]:space-y-2\">\n                    <p>myICAM is the customer portal available to all ICAM customers: documentation, support, spare parts, training and certifications. Connected Care is an additional service activatable within myICAM for 4.0 systems: it adds real-time monitoring, predictive anomaly management and cloud backup of operational data. <\/p>\n\n<p><\/p>\n                  <\/div>\n                <\/div>\n              <\/article>\n                          \n              <article class=\"border-b border-gray-200\" data-faq-item>\n                <h3 class=\"m-0\">\n                  <button\n                    id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-971\"\n                    class=\"group flex w-full items-center justify-between gap-4 py-5 text-left focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\"\n                    type=\"button\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-971\"\n                    data-faq-trigger\n                  >\n                    <span class=\"flex-1 font-['Inter'] text-[18px] font-medium leading-[1.2] text-gray-900\">\n                      Is Connected Care included or chargeable?\n                    <\/span>\n\n                    <span class=\"flex h-5 w-5 shrink-0 items-center justify-center text-gray-900\" aria-hidden=\"true\">\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\" class=\"h-3 w-3 transition-transform duration-200\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>                    <\/span>\n                  <\/button>\n                <\/h3>\n\n                <div\n                  id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-971\"\n                  role=\"region\"\n                  aria-labelledby=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-971\"\n                  data-faq-initial-state=\"closed\"\n                  data-faq-panel\n                >\n                  <div class=\"pb-5 font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 [&#038;_a]:text-primary-700 [&#038;_a]:underline [&#038;_a]:underline-offset-4 [&#038;_blockquote]:border-l-2 [&#038;_blockquote]:border-gray-300 [&#038;_blockquote]:pl-4 [&#038;_li]:ml-5 [&#038;_ol]:list-decimal [&#038;_ol]:space-y-2 [&#038;_p]:m-0 [&#038;_p+*]:mt-[10px] [&#038;_table]:w-full [&#038;_table]:border-collapse [&#038;_table]:text-left [&#038;_td]:border [&#038;_td]:border-gray-200 [&#038;_td]:p-3 [&#038;_th]:border [&#038;_th]:border-gray-200 [&#038;_th]:bg-gray-50 [&#038;_th]:p-3 [&#038;_ul]:list-disc [&#038;_ul]:space-y-2\">\n                    <p>Connected Care is included in the first year on all new ICAM automated storage systems in 4.0 configuration. At the end of the first year it is renewable to maintain active monitoring, predictive management and dedicated service conditions. <\/p>\n\n<p><\/p>\n                  <\/div>\n                <\/div>\n              <\/article>\n                          \n              <article class=\"border-b border-gray-200\" data-faq-item>\n                <h3 class=\"m-0\">\n                  <button\n                    id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-973\"\n                    class=\"group flex w-full items-center justify-between gap-4 py-5 text-left focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\"\n                    type=\"button\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-973\"\n                    data-faq-trigger\n                  >\n                    <span class=\"flex-1 font-['Inter'] text-[18px] font-medium leading-[1.2] text-gray-900\">\n                      Are Analytics available to all myICAM users?\n                    <\/span>\n\n                    <span class=\"flex h-5 w-5 shrink-0 items-center justify-center text-gray-900\" aria-hidden=\"true\">\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\" class=\"h-3 w-3 transition-transform duration-200\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>                    <\/span>\n                  <\/button>\n                <\/h3>\n\n                <div\n                  id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-973\"\n                  role=\"region\"\n                  aria-labelledby=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-973\"\n                  data-faq-initial-state=\"closed\"\n                  data-faq-panel\n                >\n                  <div class=\"pb-5 font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 [&#038;_a]:text-primary-700 [&#038;_a]:underline [&#038;_a]:underline-offset-4 [&#038;_blockquote]:border-l-2 [&#038;_blockquote]:border-gray-300 [&#038;_blockquote]:pl-4 [&#038;_li]:ml-5 [&#038;_ol]:list-decimal [&#038;_ol]:space-y-2 [&#038;_p]:m-0 [&#038;_p+*]:mt-[10px] [&#038;_table]:w-full [&#038;_table]:border-collapse [&#038;_table]:text-left [&#038;_td]:border [&#038;_td]:border-gray-200 [&#038;_td]:p-3 [&#038;_th]:border [&#038;_th]:border-gray-200 [&#038;_th]:bg-gray-50 [&#038;_th]:p-3 [&#038;_ul]:list-disc [&#038;_ul]:space-y-2\">\n                    <p>No. The Analytics section \u2014 with reports on usage, performance, saturation and consumption of automated storage systems \u2014 is available exclusively to customers with Connected Care active and connected systems.<\/p>\n\n<p><\/p>\n                  <\/div>\n                <\/div>\n              <\/article>\n                          \n              <article class=\"border-b border-gray-200\" data-faq-item>\n                <h3 class=\"m-0\">\n                  <button\n                    id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-977\"\n                    class=\"group flex w-full items-center justify-between gap-4 py-5 text-left focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary-700\/60 focus-visible:ring-offset-2\"\n                    type=\"button\"\n                    aria-expanded=\"false\"\n                    aria-controls=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-977\"\n                    data-faq-trigger\n                  >\n                    <span class=\"flex-1 font-['Inter'] text-[18px] font-medium leading-[1.2] text-gray-900\">\n                      Is my data secure?\n                    <\/span>\n\n                    <span class=\"flex h-5 w-5 shrink-0 items-center justify-center text-gray-900\" aria-hidden=\"true\">\n                      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\" class=\"h-3 w-3 transition-transform duration-200\"><path d=\"m6 9 6 6 6-6\"\/><\/svg>                    <\/span>\n                  <\/button>\n                <\/h3>\n\n                <div\n                  id=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-panel-977\"\n                  role=\"region\"\n                  aria-labelledby=\"block_2e273bc798f118f2dab3c8d292ba0976-faq-trigger-977\"\n                  data-faq-initial-state=\"closed\"\n                  data-faq-panel\n                >\n                  <div class=\"pb-5 font-['Inter'] text-[16px] font-normal leading-[1.5] text-gray-500 [&#038;_a]:text-primary-700 [&#038;_a]:underline [&#038;_a]:underline-offset-4 [&#038;_blockquote]:border-l-2 [&#038;_blockquote]:border-gray-300 [&#038;_blockquote]:pl-4 [&#038;_li]:ml-5 [&#038;_ol]:list-decimal [&#038;_ol]:space-y-2 [&#038;_p]:m-0 [&#038;_p+*]:mt-[10px] [&#038;_table]:w-full [&#038;_table]:border-collapse [&#038;_table]:text-left [&#038;_td]:border [&#038;_td]:border-gray-200 [&#038;_td]:p-3 [&#038;_th]:border [&#038;_th]:border-gray-200 [&#038;_th]:bg-gray-50 [&#038;_th]:p-3 [&#038;_ul]:list-disc [&#038;_ul]:space-y-2\">\n                    <p>Yes. Each account accesses only the data relating to its own systems. Access is protected and data management complies with applicable regulations on security and data protection. <\/p>\n\n<p><\/p>\n                  <\/div>\n                <\/div>\n              <\/article>\n                      <\/div>\n              <\/div>\n    <\/div>\n  <\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":1012,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"class_list":["post-979","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.icamonline.eu\/en\/wp-json\/wp\/v2\/pages\/979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.icamonline.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.icamonline.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.icamonline.eu\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.icamonline.eu\/en\/wp-json\/wp\/v2\/comments?post=979"}],"version-history":[{"count":17,"href":"https:\/\/www.icamonline.eu\/en\/wp-json\/wp\/v2\/pages\/979\/revisions"}],"predecessor-version":[{"id":10204,"href":"https:\/\/www.icamonline.eu\/en\/wp-json\/wp\/v2\/pages\/979\/revisions\/10204"}],"up":[{"embeddable":true,"href":"https:\/\/www.icamonline.eu\/en\/wp-json\/wp\/v2\/pages\/1012"}],"wp:attachment":[{"href":"https:\/\/www.icamonline.eu\/en\/wp-json\/wp\/v2\/media?parent=979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}