Products
We offer a range of products designed to meet every need.
ICAM Digital Services
Software updates, optimisation and data protection: digital services that work with you throughout the entire life of your ICAM storage system.
An ICAM automated storage system is more than hardware: it is a system that thinks, learns and adapts.
ICAM digital services accompany every stage of the system’s lifecycle, from start-up to full operational maturity, ensuring the system always operates at its full potential.
myICAM: your always-on digital portal
myICAM is the dedicated digital portal for ICAM customers. A single access point to consult technical documentation, raise support tickets, monitor the status of interventions and access the digital services active on your system.
- Access technical documents and manuals
- Open and track tickets and information requests
- View intervention history and reports
- Access tutorials and your warehouse knowledge base
- Purchase spare parts and activate promotions in advance
Cloud Backup.
Your data, secure. Always.
Every configuration, every movement, every integration: the digital asset of your automated storage system is as valuable as the materials it manages. ICAM’s cloud backup service guarantees regular, protected copies of your data so that in the event of failure, migration or recovery, the system is restored with minimal downtime, without losing any of what has been built. What it protects:
- Full system configuration and tray layout
- Movement history and inventory data
- Active integrations with ERP and management systems
- Everything that took time to set up and that you cannot afford to rebuild from scratch
Storage System Defrag.
The system reorganizes itself.
Over time, every storage system accumulates invisible inefficiencies: trays in suboptimal positions, fragmented storage space, layouts no longer aligned with actual flows. With defrag, ICON redistributes all trays based on real movement data, recovers storage capacity and restores the system to peak efficiency. It runs during periods of low or no activity, with zero impact on operations. What you get:
- Trays reallocated to the most efficient positions based on current flows
- Storage space recovered without any physical intervention on the machine
- Lower picking times through intelligent tray distribution
- A system that restores day-one efficiency and, over time, surpasses it.
ICON Software Upgrade
More features, same warehouse.
Every ICON software update delivers new features, higher performance and a system that stays aligned with the latest technological developments. The ICAM team intervenes remotely, with minimal impact on your workflow, ensuring full compatibility with external systems, data security and zero operational downtime. What you get:
- Updates for ICON Basic and Pro
- New features and add-on modules
- Full compatibility with external systems and ERP platforms
- Data security guaranteed at every release
Your automated storage system, one click away
Our digital services protect your investment over time and multiply its value: the system stays efficient, your data stays safe, and your warehouse stays ready to respond to operational priorities, today and tomorrow.
Case studies
Let’s walk through the process that takes us from our clients’ needs to solutions