In urban logistics, distribution speed depends on infrastructure located increasingly close to city centres. Couriers, 3PL operators and distributors manage last-mile deliveries, returns and B2B flows in complex environments: restricted traffic zones, limited delivery windows and failed first-attempt delivery costs that erode margins delivery after delivery.
ICAM automated storage systems help organise logistics micro-hubs, 24/7 automated pickup points and fulfilment support systems: compact infrastructures that operate without fixed staffing, reduce failed first-attempt deliveries and increase delivery point density within the urban perimeter.
From last-mile micro-hubs to reverse logistics, up to distributed B2B delivery across the territory.
More than a locker: SafeBox manages sales, deliveries, pickups and returns with full traceability. It handles items of different sizes and weights, delivers them at ergonomic user height, supports authenticated access and integrates with e-commerce and logistics platforms.
Explore SafeBox
Custom-configurable vertical storage system, designed around the available space and the volumes to be managed. The ideal solution for organising delivery support materials, packaging materials and medium-sized, medium-weight items in fulfillment and multi-order preparation processes.
Explore SILO²This is not just about organizing logistics infrastructure—it’s about improving delivery efficiency, optimizing pickups and returns, and reducing costs, emissions and failed delivery attempts in last-mile operations.
ICAM automated systems make it possible to create distributed delivery points across the territory, reducing last-mile distances and improving route efficiency without opening new depots
SafeBox can be installed in existing spaces such as stations, car parks and stores, expanding the delivery network without acquiring or fitting out new properties. The marginal cost per point grows much more slowly than the coverage achieved.
ICAM automated pickup points eliminate dependence on the recipient being present. Fewer attempts, fewer kilometres travelled, lower shipping costs and fewer complaints.
During Black Friday, sales periods or seasonal peaks, ICAM automated storage systems support increased order volumes without requiring additional staff or temporary infrastructure.
Goods returns, including returns, packaging, expired or incorrect products, are managed in a structured way: every drop-off is authenticated, logged and synchronised with company systems.
Distribution through micro-hubs and widespread pickup points reduces traffic, emissions and vehicles in city centres, contributing to sustainability goals and compliance with restricted traffic zone regulations.
Leading logistics operators are building networks of urban micro-hubs to bring goods closer to end customers, reduce last-mile costs and comply with environmental regulations in city centers.
ICAM solutions enable this network to grow in a modular and scalable way, starting from a few strategic locations and progressively expanding coverage.
Gabbiano operates three logistics hubs covering more than 125,000 m² across Italy and Spain. Two SILO² VLMs installed in Mantua increased the pick rate from 148…
At its high-volume last-mile hub near Cosenza, GLS manages exception parcels through a SILO² VLM equipped with dual IRIDE picking/refilling stations, 3D scanning technology and ICON…
FT SpA installs 4 SILO² in a pod of machines: order fulfilment from 45 to 15 minutes, picking errors down 99%, 1,700 references in 92 m²…
If you want to improve delivery coverage, reduce last-mile costs and better manage reverse logistics, let’s talk.
We analyze your network, flows and volumes to design an ICAM solution that supports the evolution of your urban logistics operations.
